Healteam Ltd is a care provider dedicated to delivering comprehensive and reliable support services across Kent. Whether you require long-term care or temporary assistance, we are committed to meeting your individual needs with a full range of high-quality support services.
Welcome to Healteam LTD
We will stay healthy together
- It’s important to keep doing the things you love! If you need someone to keep you company, share a pot of tea, or break your routine with a day trip, just let us know what you would love to do. Our services extend outside of the home too..
Outstanding Care Givers
Our outstanding team of highly trained, competent, reliable, and big-hearted CareGivers are ready to support you. We are determined to add more joy through kind, personalised and imaginative care.
Why Choose Healteam?
Because we focus on you. We are here to make your life better!
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Get an assistant
We enable independent living at home, whatever that means to you. For some, it is practical help around the house, for others someone to take them shopping or on an outing. Others seek dependable full-time personal care.
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Improve your wellbeing
We can work with your health professionals to help you manage your wellbeing and can help you access other services and advice if required. Arrangements can evolve to meet changing needs.
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Boost your life quality
You are in control, so you choose as little or as much help as you want – when you want it. You can rely on us to be a safe pair of hands. We can improve your quality of life.
Our principles
Person-centered care
Our responsible will meet with you to create a care plan tailored to your needs and preferences. We would also love to hear about your wishes and aspirations.
Dignity and respect
We will treat you with dignity and respect at all times while you’re receiving care and treatment. This means having privacy when you need and want it. Everybody will be treated as an equal.
Consent
We will ask for your consent (or anybody legally acting on your behalf) before any care or treatment is given to you.
Duty of candour
We strive to be open and transparent with you about your care and treatment. Should something go wrong, we will tell you what has happened, provide support and apologise.
Complaints
You must be able to complain about your care and treatment. We have a system in place to handle and respond to your complaint. We must investigate complaints thoroughly and take action if problems are identified.
Safety
We will make sure care and treatment is free from risk of harm and that any danger is avoided. We will assess the risks to your health and safety during any care or treatment and make sure our staff have the qualifications, competence, skills and experience to keep you safe.
Good governance
We have plans in place to ensure we can meet these standards. We have effective governance and systems to check on the quality and safety of the care we are delivering. These help us improve and reduce any risks to your health, safety and welfare.
Safeguarding from abuse
We will make sure you do not suffer from any form of abuse or improper treatment while receiving care. This includes: neglect, degrading treatment, unnecessary or disproportionate restraint, inappropriate limits on your freedom, food and drink.
Staffing
We only employ people who can provide high quality care and treatment with compassion. We have strong recruitment procedures in place and carry out enhanced DBS checks for any criminal records and applicant’s work history.
We will ensure we have enough suitably qualified, competent and experienced staff to make sure we can meet these standards.
Technology at home
Our aim is to enhance our person-centered care with technology such as sensors and GPS alarms to enable you or your loved one to live independently, healthily and safely at home. Our team will visit to discuss what is available and if it could benefit you. Technology means we can come up with early intervention strategies whilst also allowing CareGivers to do what they do best and deliver exceptional care.
Well-led
Our leadership, management and governance of the organisation assures the delivery of high-quality person-centred care. We support learning, career growth and innovation and promote an open and fair culture.
Food & Drink
We will make sure you have enough to eat and drink to keep you in good health while you receive care and treatment from Healteam LTD.